Support Center

Welcome to the BitFenix Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. Please note that a valid email address is required to submit a ticket.

To check a status of an ongoing support ticket, please log in with your email and ticket number found in the email confirmation.

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
We provide archives and history of all your current and past support requests complete with responses.